To complete your registration and receive your Players Club Card, visit the Players Club desk at Casino Regina or Guest Services at Casino Moose Jaw. Complete the registration form, present your photo ID and you'll be on your way to earning points that can be redeemed for discounts, free play, cash back and more. Plus you get $10 just for signing up for free!
Players Club FAQ
Check your balance by visiting the Players Club kiosks, or Guest Services Desk.
A member’s Tier is set in January and is determined by your total play in the previous year.
Yes—Tier Credits reset every January. Tier Credits are used to determine the Tier level you’re in. Your Tier for the current year is determined by your play from the previous year.
Players Club Points only expire after 12 months of inactivity. As long as there is activity on your account at least once a year, the points will never expire.
Yes—you can be downgraded to a lower Tier if you fail to earn the required Tier Credits to maintain your current Tier level. A downgrade will only occur in January of each year, when Tier Credits are reset to zero. For example; if a Silver Member earns only 200 Tier Credits by December 31, they will become a Bronze Member in the following year.
Yes—you can be upgraded to a higher Tier by achieving the Tier Credits required for the next Tier. You earn Tier Credits from January 1–December 31. The activity in the year determines your Tier level for the next calendar year. If you play enough to reach the next Tier at any point within the calendar year, you will be automatically upgraded to the higher Tier the following day.
For example; if a Silver Member earns 5,430 Tier Credits, they will be upgraded to the Gold Tier level and will also be guaranteed Gold status for the following year.
Your Players Club Card expires at the end of every calendar year. In January, you are asked to visit Guest Services to be issued a new card reflecting the current year. Your old card will still work; however, you may be entitled to more Players Club benefits with your new card. If you moved Tiers throughout the year, your old card will not reflect your new status.
Players Club Points transfer from old cards to new cards as long as there remains activity on the account.
Platinum and Diamond tier guests can redeem credit vouchers at the Players Club Kiosks or Guest Services and use them at any food outlet at Casino Regina or Moose Jaw. Any unused balance will expire at the end of the month.