Frequently Asked Questions

What is a Players Club Card, and how do I apply for one? Is there a fee?

As a member, your Players Club Card entitles you to exclusive rewards, perks and player privileges. To earn points, just insert your Players Club Card into the card reader of your favourite slot machine, or hand your card to the table games/Poker dealer every time you play, and your points will be automatically credited to your Players Club Card. Your Players Club Points can be redeemed for cash back, free slot play, and discounts at our Show Lounge and food and beverage outlets.
 
Your Players Club Card entitles you to:

  • Special Players Club incentives, like access to exclusive promotions, players’ events, tournaments and members-only performances at the Show Lounge and Mae Wilson Theatre;
  • Promotional mail offers;
  • Restaurant specials and discounts;
  • Advanced access to purchase show tickets;
  • Monthly Players Club letters…and more!

There is no cost to join. Simply fill out the Players Club Application form available at our Guest Services Desk, and immediately begin taking advantage of Players Club benefits and rewards.

What is the Players Club Kiosk and how does it work?
 
The Players Club Kiosk is a convenient way to redeem your Players Club Points, participate in promotions and redeem exclusive offers. Just enter your PIN and you’re on your way. Your PIN can be obtained from Guest Services when you sign up for your card, or it can be created at a later date.
 
What are your slot machine payouts?
 
Casinos Regina & Moose Jaw operate under very strict provincial regulations that require all slot machines in Saskatchewan to pay out a minimum of 85%. Casinos Regina & Moose Jaw are pleased to pay out an average of over 92%.
 
All gaming policies and equipment must be approved by our regulator, the Saskatchewan Liquor and Gaming Authority (SLGA), prior to being added to the gaming floor.
 
I’m unfamiliar with the rules of some of the table games. Do you have instructions on how to play?
 
Yes, we have instructional brochures for all of our table games available at our casinos.

How do I get information on career opportunities? How do I apply for a position?
 
Current openings may be viewed online by clicking on Careers. Application forms can be filled out and sent electronically or by mail.
 
To apply for a current job posting, please submit a résumé or application form, quoting the position and competition number.
 
If you wish to submit an application or résumé to be held in general inventory, please indicate the specific position(s) for which you would like to be considered. Your résumé will be held in inventory for a period of three months, after which time a reapplication will be necessary.
 
Résumés may be mailed directly to:
 
Human Resources Administrator
Casinos Regina & Moose Jaw
1880 Saskatchewan Drive
Regina, SK, S4P 0B2
 
Are gift certificates only available for purchase at Christmas time? How can I buy them, and where in the casino can I use them?
 
Our gift certificates (both gaming and non-gaming options) are available all year long, and can be purchased from the Box Office at either casino. They are available in $10, $25 and $50 denominations. Non-gaming gift certificates can be used for Show Lounge events and food and beverage purchases. Please note: gaming gift certificates cannot be purchased by credit card.
 
I would like to visit the casino, but I live out-of-province. Do you have information on bus tour operators from my community?
 
Yes, there are several bus tour companies that regularly plan trips to Casinos Regina & Moose Jaw. Locate the Bus Tour Company closest to your city centre.
 
Why does the casino charge for parking?
 
Casinos Regina & Moose Jaw are located in the heart of downtown where parking is very limited. If we did not have paid parking, people working and shopping downtown may use our parking lots, reducing or eliminating the parking spaces available for our guests. Parking is free every evening after 7pm, and Players Club Members earn free parking just by collecting ten Players Club Points every time they visit.
 
Is the information contained in your Annual Reports available to the public?
 
Yes, it is. Click here to view our Annual Reports.

Know your limit, play within it. GameSense | 19+Know your limit, play within it. GameSense | 19+